Account, payments & subscriptions

[KerwinidaJones]

I have been charged $16.27 since June all the way up to November for "roku Warnermidea" it look like the charges stopped in November so that's good but I would like to be refunded for those charges because I'm not even sure what that is and why it took money out of my account it was a total of $195.24

[RokuKariza-D · Accepted solution]

Hi @KerwinidaJones

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.

All the best,
Kariza

[HDMIGuy]

Login to your your Roku account and check your subscriptions.  If the subscription(s) were through Roku you should be able to see what you were charged for.