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Still being charged for Showtime

For Showtime two months after canceling the subscription. The subscription does not show up on Roku, so I have successfully done my part. There is no process to follow on Roku website, as far as I can tell, so how do I stop these monthly payments from happening? 

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Retired Moderator

Re: Still being charged for Showtime

Hey @JMDavid, we noticed your post about being charged for Showtime after canceling the subscription. It's never fun to pay for a service you're no longer using. We're here to help.

We're going to be sending a PM your way. Please keep an eye on your inbox for us to help further.

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Roku Guru

Re: Still being charged for Showtime

Keeping your precious 16 digits completely separate from your Roku account is the best way:

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