Account, payments & subscriptions

[Rdunnum1969]

I have an active Starz account through Roku. When I go to watch on television, it tells me to renew subscription. It doesn’t work anymore but my it still an active account.

[RokuTakashi]

Hi, @Rdunnum1969 

Welcome!

Thanks for reaching out regarding your Startz subscription that won't renew. I'm here to help.

If your subscription through Roku didn’t renew automatically, check whether you may have canceled your subscription or whether the payment method in your Roku account couldn’t be charged.

To resolve the issue and resubscribe, follow the steps in this support article at How to resubscribe if a subscription through Roku didn't renew

Hope this helps.

Thanks,
Roku Community Team