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Emmie91
Newbie
‎11-20-2021 08:08 PM

Someone hacked my email with the account I have with you and it was only email that was hacked

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Email to the account was hacked and I can’t access it some Jen chick done it 

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RokuKariza-D
Roku Guru
‎11-21-2021 05:43 AM

Re: Someone hacked my email with the account I have with you and it was only email that was hacked

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Hey @Emmie91

We're sorry to hear about the issue you're experiencing.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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RokuKariza-D
Roku Guru
‎11-21-2021 05:43 AM

Re: Someone hacked my email with the account I have with you and it was only email that was hacked

Jump to solution

Hey @Emmie91

We're sorry to hear about the issue you're experiencing.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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