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OJIRD
Level 7

Scam call wanting money, possible hacking. Live agent needed asap.

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Happen recently to me. I was redirected to an individual pretending to be an Amazon Prime Employee. Attempted to get 3 year prime subscription for 249.99.  Total scam. 

Do all your transactions through your Amazon account no matter how believable they are, going so far as to successfully give you prime video access.  

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RokuKariza-D
Roku Employee
Roku Employee

Re: Scam call wanting money, possible hacking. Live agent needed asap.

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Hi @OJIRD

Thanks for the post.

If you still need help or want to report the scam you experienced, we recommend reaching out to our department handling those kinds of concerns. You can contact them here and then choose Report a scam. They are the best ones to help you with that matter. 

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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RokuKariza-D
Roku Employee
Roku Employee

Re: Scam call wanting money, possible hacking. Live agent needed asap.

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Hi @OJIRD

Thanks for the post.

If you still need help or want to report the scam you experienced, we recommend reaching out to our department handling those kinds of concerns. You can contact them here and then choose Report a scam. They are the best ones to help you with that matter. 

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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DanaJones
Level 7

Re: Scam call wanting money, possible hacking. Live agent needed asap.

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Ok, thanks.

Ok, thanks. I will keep that in my mind and I will aware of it. I am glad I found your post. I was actually searching for an app online that I can download now through which I can get a loan. When I was looking for it on google search, I found your post. I took interest in your post because I also got a call from an Amazon Prime Employee but I ain't took it seriously because I was busy searching for a loan money app online. Thanks for sharing this info with us.
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