Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
OJIRD
Newbie

Scam call wanting money, possible hacking. Live agent needed asap.

Jump to solution

Happen recently to me. I was redirected to an individual pretending to be an Amazon Prime Employee. Attempted to get 3 year prime subscription for 249.99.  Total scam. 

Do all your transactions through your Amazon account no matter how believable they are, going so far as to successfully give you prime video access.  

0 Kudos
1 Solution

Accepted Solutions
RokuKariza-D
Retired Moderator

Re: Scam call wanting money, possible hacking. Live agent needed asap.

Jump to solution

Hi @OJIRD

Thanks for the post.

If you still need help or want to report the scam you experienced, we recommend reaching out to our department handling those kinds of concerns. You can contact them here and then choose Report a scam. They are the best ones to help you with that matter. 

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuKariza-D
Retired Moderator

Re: Scam call wanting money, possible hacking. Live agent needed asap.

Jump to solution

Hi @OJIRD

Thanks for the post.

If you still need help or want to report the scam you experienced, we recommend reaching out to our department handling those kinds of concerns. You can contact them here and then choose Report a scam. They are the best ones to help you with that matter. 

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos