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Roku won’t let me sign into Disney Plus without paying

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Having the same issue , I’ve paid for Disney plus by signing up through email but when I try to login it’s asking me to pay again

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RokuKariza-D
Roku Guru

Re: Roku won’t let me sign into Disney Plus without paying

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Hello @Ashleighmclaren 

Thanks for the post.

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to Disney Plus' customer support team to report the issue and get help. They can resolve the error you are having with channel authentication.

You can contact them here: helpdesk - Disney+


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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RokuKariza-D
Roku Guru

Re: Roku won’t let me sign into Disney Plus without paying

Jump to solution

Hello @Ashleighmclaren 

Thanks for the post.

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to Disney Plus' customer support team to report the issue and get help. They can resolve the error you are having with channel authentication.

You can contact them here: helpdesk - Disney+


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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