Account, payments & subscriptions

[VermontRailfan]

Is anyone having trouble with the Roku store? Apparently my old Roku stopped working with Amazon today and I was offered an upgrade but when I hit Express checkout on the store on my phone and on Computer both times I just get  a blank screen

[RokuDanny-R · Accepted solution]

@VermontRailfan

Thanks for the post.

Have you tried accessing that webpage through a different browser to see if you are still experiencing an issue?

If you are still experiencing an issue and need further assistance with order related issues, please reach out to our support team directly here for your 'Questions about returning my Roku device or managing my order' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny