I bought a roku express on 05/03, I received an email saying that it was delivery at my mailbox on 05/05, today when I checked, is nothing there. I am trying to figure out who can I contact to find out what can I do.
Hi, thanks for you speedy response I appreciate so much.
My roku was finally found, it looks like it was delivery in somebody else mailbox and it was drop on my front door but the manager of the building put it away so nobody else could take it.
I glad for you willingness to help.
Pd. I did I report to the post office but their response was that they did delivery to my mail box and it was probably stolen from it which is impossible because a key is needed to open the mail box and the rest of the mail was there.
I just ordered a Roku Ultra. Received an email saying my order was confirmed
Received the next email saying my item has shipped along with the track your shipment
Took me to the USPS website and to my surprise the tracking number says my item was delivered to an address in Pennsylvania. However I live in Tennessee! Could someone please explain how could this happen? I feel as though I've been scammed
Thanks for the post. I'm sorry to hear about the delivery issue with your order.
I have passed along your information to our Support team. We sincerely appreciate your patience. Keep an eye on your email, a member of our support team will be in contact. If you need any additional help and we’ll follow up to continue assisting you.