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Trasee
Newbie
‎07-11-2021 09:53 AM

Roku charing for Hulu that I don’t have

Roku charging me $5.99 a month for Hulu but this doesn’t show on my subscription page under my account.  This has been happening for 2 years.  I did sign up for Hulu through Roku originally but cancelled a couple of months after the trial.  There is no way to contact Roku so I will have to report them to be fraudulent through my credit card company and the Att. General.  Shady company and should be held accountable.

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RokuMary-F
Community Moderator
Community Moderator
‎07-11-2021 10:57 AM

Re: Roku charing for Hulu that I don’t have

Hi @Trasee,

We appreciate you reaching out to us. 
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.

Thanks,
Mary

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