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MsTip
Newbie

Roku charged me $9.62 for my Starz but it was already paid

My Starz subscription was paid through starz.com $2.99 for 6 months then Roku charged my card $9.62 for my Starz subscription. How do I get my refund back from Roku since my subscription was already paid before Roku charged me for it? I paid through starz.com because I got an email saying to renew it. I didn't know Roku was going to turn around and charge me for it too. I thought if u paid on one it will apply to the other also..Now I have paid this Starz subscription twice🤦🏾‍♀️ Need my refund from Roku since my subscription was renewed through starz.com

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2 REPLIES 2
renojim
Community Streaming Expert

Re: Roku charged me $9.62 for my Starz but it was already paid

@Hector-Roku, @Natan-Roku ?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Alex-Roku
Retired Moderator

Re: Roku charged me $9.62 for my Starz but it was already paid

Hey @MsTip, we see that you were able to get this issue resolved by our support team. If you have any other problems, please don't hesitate to reach out. We're always happy to help! #HappyStreaming 

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