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javierv7550
Newbie
‎08-21-2022 11:35 AM

Roku charged for nfl app, looking to get my money back

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Roku charged me for nfl app but I am unable to view or get app to work. I’m over it and just want a refund, been working on it for a almost a whole day. Help please 

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RokuKariza-D
Retired Moderator
‎08-21-2022 11:45 AM

Re: Roku charged for nfl app, looking to get my money back

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Hi @javierv7550

We're sorry to hear about the issue you're experiencing.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter. 

Thank you for your patience and understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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RokuKariza-D
Retired Moderator
‎08-21-2022 11:45 AM

Re: Roku charged for nfl app, looking to get my money back

Jump to solution

Hi @javierv7550

We're sorry to hear about the issue you're experiencing.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter. 

Thank you for your patience and understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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