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Roku charged for nfl app, looking to get my money back

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Roku charged me for nfl app but I am unable to view or get app to work. I’m over it and just want a refund, been working on it for a almost a whole day. Help please 

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RokuKariza-D
Retired Moderator

Re: Roku charged for nfl app, looking to get my money back

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Hi @javierv7550

We're sorry to hear about the issue you're experiencing.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter. 

Thank you for your patience and understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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RokuKariza-D
Retired Moderator

Re: Roku charged for nfl app, looking to get my money back

Jump to solution

Hi @javierv7550

We're sorry to hear about the issue you're experiencing.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter. 

Thank you for your patience and understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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