I tried to upgrade to a streaming stick plus for $35 through My Offer on my Roku home screen. I tried for 2 days and the purchase did not go through and now I can't find the offer. Can someone help me complete the purchase?
Try to reload the web browser or use a different one to access https://my.roku.com/upgrade/. Do you have a computer you can access the website with?
For further assistance with account and order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.