My Roku had already been compromised when I purchased and set it up: I fell for the "set-up fee" scam a year or so ago but it's been working fine until recently.
Now when I turn on my Roku it says "Roku Renewal Required " and it wants me to sign out as a "guest " and set up a scheduled date when I assume will be a day for the Renewal.
I don't believe a word of it but I can't get passed this page and/or access ANYTHING .
How do I fix this?!
At the very least you need to perform a factory reset. @RokuDanny-R and @RokuKariza-D should take note of this scam.
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Thanks for the post.
If you are still experiencing an issue and getting those notifications after following the steps provided by @renojim, please let us know and we can investigate further.
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