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Roku Is Charging Me for Subscriptions I Did Not Request

Since September, 2022, Roku has been charging me every month for subscriptions I did not request. I thought I would be able to control purchases and subscriptions using a PIN Roku allowed me to set up for just that purpose but it does not work.

Roku prevents me from removing my credit card because I have a annual subscription that is still active and will be for a few more months. Consequently, they are able to make charges to my credit card at will.

Roku appears not to have a customer service of any kind.

My only recourse is to dispute the charges through my credit card company.

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renojim
Community Streaming Expert

Re: Roku Is Charging Me for Subscriptions I Did Not Request

Did you try clicking on "Accounts, payment & subscriptions" at https://support.roku.com/contactus ?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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