Account, payments & subscriptions

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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RJOYCE
Level 7

Roku Billing/Monthly Charge

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I am being billed approximately $20 per month by Roku. My TV provider is Hulu, so why am I being charged by Roku every month? What is the $20 a month charge for and can I cancel it and still use my Roku devices to access Hulu??

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RokuKariza-D
Roku Employee
Roku Employee

Re: Roku Billing/Monthly Charge

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Hi @RJOYCE

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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RokuKariza-D
Roku Employee
Roku Employee

Re: Roku Billing/Monthly Charge

Jump to solution

Hi @RJOYCE

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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