Account, payments & subscriptions

[Splash]

I am attempting to create a Roku account so that I can set up my new Roku Express. However, on attempting to enter a payment method, I receive an error message saying "Forbidden". I've checked I've typed in all the details correctly, so what am I doing wrong?

[RokuDanny-R · Accepted solution]

@Splash

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny