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mk5950
Newbie

Repeated charged for "The Roku Channel 816-x8107 DEUS"

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I don't have any subscriptions, yet I continue to get charged $21.62 for "The Roku Channel 816-x8107 DEUS"

Please explain to me WHAT this charge is for and how to prevent future charges. Like I said, I have ZERO subscriptions. 

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RokuKariza-D
Roku Guru

Re: Repeated charged for "The Roku Channel 816-x8107 DEUS"

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Hi @mk5950

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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RokuKariza-D
Roku Guru

Re: Repeated charged for "The Roku Channel 816-x8107 DEUS"

Jump to solution

Hi @mk5950

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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