Account, payments & subscriptions

[Liz_Moore]

For 3 months now I have been charged $16.41 from my bank account for Roku for Warner but I went on my Roku account and I have no subscriptions or anything. What can I do? I don't want to have to get another bank card.

@suportcnterhelp 

[RokuKariza-D · Accepted solution]

Hey @Liz_Moore

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.

All the best,
Kariza

[HDMIGuy]

This could be a charge for HBO Max.  Have you subscribed to HBO Max?