I just paid $59.99 last month for the upcoming year, but I recently found out that ESPN Plus no longer has the soccer league that I watch. I will cancel my ESPN Plus subscription because of this, but I was wondering if there is a possibility of getting a refund since my payment was recent and I will not be using this service for the upcoming year.
Every streaming subscription with which I am familiar, either through a third party like Roku or directly with the channel, is nonrefundable. You are pre-paying for a specified subscription period and it auto renews when that period runs out. When you cancel the subscription it prevents the auto-renewal but the subscription stays in force and you can continue to use it until the balance of the pre-paid period expires. These conditions are available on screen and must be accepted when subscribing (you know, all that stuff none of us bother to read at the time).
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
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For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.