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Antonia10
Newbie
‎02-02-2022 07:32 AM

Refund charges made to me that I did not order

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I never ordered Brit Box or Acorn TV. I have been charged for this for several months. I would like a refund.

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RokuKariza-D
Roku Guru
‎02-02-2022 07:50 AM

Re: Refund charges made to me that I did not order

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Hello @Antonia10

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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RokuKariza-D
Roku Guru
‎02-02-2022 07:50 AM

Re: Refund charges made to me that I did not order

Jump to solution

Hello @Antonia10

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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