Account, payments & subscriptions

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Re: Problems Logging into Roku Account

I'm having this same problem but when I try to contact support there is no category that explains this and thus I am blocked from support. Is there any new information on how to fix this?

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Roku Employee
Roku Employee

Re: Problems Logging into Roku Account

Hi @Vanessa444.

Thanks for reaching out to the Roku community!

I'd be happy to take a closer look to see how we can help. Can you please provide us with more specific information about the issue you are experiencing? 

Please let us know and we'll continue assisting you from there!

Kind regards,

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