Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
I'm having this same problem but when I try to contact support there is no category that explains this and thus I am blocked from support. Is there any new information on how to fix this?
I'd be happy to take a closer look to see how we can help. Can you please provide us with more specific information about the issue you are experiencing?
Please let us know and we'll continue assisting you from there!
