Hi @cdoc79,
Thanks for your first post in the Roku Community!
We understand that you are inquiring about a charge through your Roku Pay, is that correct?
For these inquiries related to Roku Pay, it may be more effective for you to get help from our billing team. Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.
If you have any other questions or concerns, please let us know.
Best regards,
Mary
Mary F.
Roku Community Moderator