Account, payments & subscriptions

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RokuKariza-D
Roku Guru

Re: ROKU for Warner Media and CBS Interactive Charges

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Hi @Toogie0994

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Re: ROKU for Warner Media and CBS Interactive Charges

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This answer by Roku was not helpful.  I never subscribed to CBS interactive and it is not showing on my subscription information.  So does this help me to stop the charges?  It does not.   So, like the other person here, I am going to have to cancel my credit card.  

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psk2001
Reel Rookie

Re: ROKU for Warner Media and CBS Interactive Charges

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CBS Interactive is Paramount Plus. Roku just has it as Paramount +

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psk2001
Reel Rookie

Re: ROKU for Warner Media and CBS Interactive Charges

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CBS interactive is Paramount + ( plus)

Roku just shows it on this site as

Paramount +
I called CBS interactive and found out that’s how Roku shows it as Paramount +

CBS interactive #
888-274-5343

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Kensan53
Reel Rookie

Re: ROKU for Warner Media and CBS Interactive Charges

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is there any way we can delete this charge?

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RokuKarla
Retired Moderator

Re: ROKU for Warner Media and CBS Interactive Charges

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Hello @Kensan53

Thanks for the inquiry.

For further assistance with account and billing-related issues, please reach out to our Support team directly here: contact us. Then select the 'Account, Payments & Subscription' option on the page. They are most suited to help you in this situation.



Regards,
Karla

Re: ROKU for Warner Media and CBS Interactive Charges

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I had this same issue. It turned out that it was Paramount+ being billed as "CBS Interactive".

Canz
Newbie

Re: ROKU for Warner Media and CBS Interactive Charges

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HBO without Ads is 14.99.

HBO with Ads is 9.99

I think that's warner media GI

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