Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.
This answer by Roku was not helpful. I never subscribed to CBS interactive and it is not showing on my subscription information. So does this help me to stop the charges? It does not. So, like the other person here, I am going to have to cancel my credit card.
For further assistance with account and billing-related issues, please reach out to our Support team directly here: contact us. Then select the 'Account, Payments & Subscription' option on the page. They are most suited to help you in this situation.
