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vilmah82
Newbie
‎07-13-2022 05:26 PM

RE: Charge $19.98 on my card

I am wandering Roku billed me on July 1 , 2022 for $5.99 then another $19.98? What is this $19.98 for?

I know what the $5.99 is for but, for the $19.98 is totally I am not aware what it is for!?

Vilma Hernandez

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3 REPLIES 3
vilmah82
Newbie
‎07-13-2022 05:34 PM

Re: RE: Charge $19.98 on my card

 
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renojim
Community Streaming Expert
‎07-13-2022 09:00 PM

Re: RE: Charge $19.98 on my card

Did you check your subscriptions at https://my.roku.com ?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Hector-Roku
Retired Moderator
‎07-14-2022 06:57 AM

Re: RE: Charge $19.98 on my card

Hi @vilmah82, we're here to help! It looks like you have questions about some of the billing on your account. As mentioned by @renojim, you can always log in to https://my.roku.com/ to check your active subscriptions and charges. But just in case you're running into any problems trying to get information on this, we'll be reaching out to you through direct message. Please keep an eye out in your inbox for our message and let us know if you can't find it. 

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