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userfredly
Newbie
‎12-23-2021 06:04 AM

Problems contacting Roku about a website problem

I've been trying to use e: https://support.roku.com/contactus. about a missing order. But every time I click the button to submit the issue, the tool tells me that there was an error submitting my request and to try again later. 

How in the world am I supposed to contact Roku about a problem with their problem reporting system? Iy's a Catch-22. I can find no telephone number or email address. Only the broken customer support web tool and this community bulletin board. 

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2 REPLIES 2
makaiguy
Community Streaming Expert
‎12-23-2021 09:32 PM

Re: Problems contacting Roku about a website problem

Flagging this thread to bring it to the attention of Roku employees @RokuDanny-R & @RokuKariza-D

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Gwg0025
Newbie
‎12-24-2021 05:50 PM

Re: Problems contacting Roku about a website problem

God **bleep** joke not to have agents available via phone 

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