Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
randatlas
Streaming Star
‎07-31-2021 04:10 PM

Player is on sale but regular price is in cart

Hi,

I am trying to purchase a Roku Ultra player on this website. In the list of products, a sale price of 79.99 shows, but after putting the Ultra in my shopping cart the price of $99.99 shows there. Does anyone know how I can get the $20.00 discount? Supposedly the sale price is good through today (7/31/2021).

Please help! Contacting Roku seems to be impossible... Thank you!!

Tags (1)
0 Kudos
Reply
2 REPLIES 2
DBDukes
Community Streaming Expert
‎07-31-2021 05:56 PM

Re: Player is on sale but regular price is in cart

See https://community.roku.com/t5/Accounts-Billing-Orders/Ultra-4800-on-sale-for-79-99-but-when-you-chec...

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
Reply
randatlas
Streaming Star
‎07-31-2021 07:02 PM

Re: Player is on sale but regular price is in cart

Yes, I saw the other thread after I started this one. I didn't see a way to delete it. Anyway, in the other thread it's the same old story. Regular price shows up in cart. Geez. Thank you anyway.

0 Kudos
Reply