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cliffwhite0948
Newbie
‎07-22-2021 07:39 PM

Pin not working. Correct pin being used

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Is anyone else having issues with their pin? I enter my pin but it says it is incorrect only on some apps. Im entering the correct pin because it asks to enter when looking at settings. So frustrating!!

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AvsGunnar
Community Streaming Expert
‎07-22-2021 08:34 PM

Re: Pin not working. Correct pin being used

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@cliffwhite0948 

Try going to your online account dashboard and change your pin.  If the new pin works, then go back again and change it again to your desired pin.  https://www.roku.com/

May have to do a System Restart of your Roku device after changing the Pin.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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AvsGunnar
Community Streaming Expert
‎07-22-2021 08:34 PM

Re: Pin not working. Correct pin being used

Jump to solution

@cliffwhite0948 

Try going to your online account dashboard and change your pin.  If the new pin works, then go back again and change it again to your desired pin.  https://www.roku.com/

May have to do a System Restart of your Roku device after changing the Pin.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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