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jd65
Newbie
‎08-20-2022 08:20 AM

Payment- why is account being charged early when not due until 9/1, take off hold or cancel!!!!

Why is account being charged early when not due until 9/1?.

Take off hold or cancel.

1 REPLY 1
RokuKarla
Retired Moderator
‎08-20-2022 10:49 AM

Re: Payment- why is account being charged early when not due until 9/1, take off hold or cancel!!!!

Hello @jd65

Thanks for reaching out here in the Community!

It may be more effective to seek assistance from our Billing team for account and billing issues. You can contact them here and then choose 'Account, payments & subscription'. They are the most qualified to assist you in this matter.


Regards,
Karla

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