Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jd65
Newbie

Payment- why is account being charged early when not due until 9/1, take off hold or cancel!!!!

Why is account being charged early when not due until 9/1?.

Take off hold or cancel.

1 REPLY 1
RokuKarla
Retired Moderator

Re: Payment- why is account being charged early when not due until 9/1, take off hold or cancel!!!!

Hello @jd65

Thanks for reaching out here in the Community!

It may be more effective to seek assistance from our Billing team for account and billing issues. You can contact them here and then choose 'Account, payments & subscription'. They are the most qualified to assist you in this matter.


Regards,
Karla

0 Kudos