Account, payments & subscriptions

[D98]

I keep getting charged for AMC plus but I can’t cancel it through the app or Roku and I took my card off of Roku and I’m still getting charged. I want my money back 

[JWS9518]

Reach out to AMC customer support directly and see if they can help.  Or try logging into the AMC app and see if you can manage/cancel subscription from the AMC app or website.  If you signed up directly through the AMC app, then AMC app/website/CS will be the way you have to cancel.

[RokuRhea-V · Accepted solution]

Thank you for engaging the Roku Community @D98 

I see that you're having difficulty canceling your AMC Plus subscriptions. Our Billing and Account Support Team is here to assist you with this. Go to our Account and Billing Support page and choose the "Account, payments & subscriptions" option. You should then have the opportunity to communicate with one of our live experts via chat or call.

I hope this helps you out!

Thanks,
The Roku Community Team