Hi, @CNB70.
Greetings from the Roku Community!
We appreciate you reaching us about having an issue accessing your subscription. We're here to help.
May we know where you purchased the subscription? Is it through Roku or directly to the channel provider?
Note that if it’s billed through your Roku account, use the username and password that you created for that account to sign in to the app. If you signed up for a subscription directly through the streaming service, you need to sign in with the username and password that you created for that account.
Furthermore, you may visit this support article on how to sign in to an app on your Roku device
We hope you'll find this information helpful. Let us know if there's anything else we could further assist you.
Thanks,
Reynan
Reynan L.
Roku Community Moderator
