Account, payments & subscriptions

[KarenR]

Is this a legit email? Thank you!

Received an email today from roku@uxresearch.roku.com with a reply to contact+sp5793d6c3-6bf8-44a7-b44a-caefca3cfc70@inbound.panelfox.io as follows:

Hi,

We have an paid online research study opportunity for you! Based on your recent interaction with Roku, you may qualify to participate in a 90-min online interview session with one of our user experience researchers. We will provide a US$200 incentive payment if you qualify via the screener survey below and complete this interview. Limited interview session slots are available January 28th to 31st. Interested?

Complete a short screener survey now to see if you qualify! 

[Paintedlip]

I received an email about taking a paid survey with Roku from this email address — Roku@uxresearch.roku.com — and, while I’ve seen lots of similar posts about surveys, I searched for that specific email address but couldn’t find anything on it. Is it legitimate?

[RokuRhea-V · Accepted solution]

Hi @KarenR 

Welcome to the Roku Community! We’re glad to have you here!

Just to confirm, the email you received is legitimate and from Roku.

If you have any more questions or need help, feel free to reach out!

Thanks,
The Roku Community Team

[KarenR]

Thank you very much! 👍

[NatalieRose]

It seems legit, but double-check links before clicking anything.

[MadManFam]

Is this legit???

On Wednesday, April 16, 2025 at 09:55:40 AM PDT, Roku Research <roku@uxresearch.roku.com> wrote:

Thank you for being a part of our Roku Research Panel! We have an upcoming paid research opportunity that you may be a match for!  This remote, 1 hour session (over Zoom) will take place the week of April 21st, and if you are selected and participate, you will be paid $100 via Paypal.  

 If you are interested, and to see if you are a fit, please complete this screener (link below). 

We are looking for a variety of individuals to participate in this study. If you are a fit, we will contact you with next steps.

Thanks in advance! 

Sarah, UX Researcher