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Klops
Reel Rookie

Paid 18.00 for a year says expires in 8 days ...was this a scam

Help

My hoa stalking me so got cameras 

Paid 18.00 for year and says sub will end in 7 days 

No phone number 

Was this a scam ?

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3 REPLIES 3
RokuEuniceL
Community Moderator
Community Moderator

Re: Paid 18.00 for a year says expires in 8 days ...was this a scam

Hi @Klops,

A warm welcome here in the Roku community!

We're happy to assist you with your inquiry, but we'd like to know more about the issue so we can assist you further. What Roku camera are you using? (Indoor Camera SE, Outdoor Camera SE, Video Doorbell SE, etc.) Are you currently subscribed to the Roku Smart Home Subscription? You can check out this link here for more details as to how much a Roku Smart Home subscription is with its features. Also, please be advised that we only have a 14-day free trial, monthly, and annual offers.

Let us know if you need anything else.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
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Klops
Reel Rookie

Re: Paid 18.00 for a year says expires in 8 days ...was this a scam

2 indoor 1 outdoor 

I paid 18.00 for subscription but it says endings in a few days 

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RokuERey
Community Moderator
Community Moderator

Re: Paid 18.00 for a year says expires in 8 days ...was this a scam

Hi @Klops,

Thanks for the additional information about this. We'll have this case passed along to the appropriate Roku team for further assistance.

Please keep an eye on your email address, as they'll be reaching out from there.

Don't hesitate to get back to us and let us know how it goes or if there's anything else that we can do to further assist you.

Best regards,

Rey

ERey.
Roku Community Moderator
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