Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not getting roku id code after activating

Ive gone threw the set up first time doing the audio worked the first time now ive set up my account says setup complete  but no actovation code ecen aftet waiting 

0 Kudos
Community Moderator
Community Moderator

Re: Not getting roku id code after activating

Hi @Heidi123

Welcome to the Roku Community!

Please be aware that we no longer use activation link codes to activate a Roku device instead you will be prompted to enter an email address to begin the activation process. The email address you select will be associated with your Roku account, so be sure to pick an account you regularly have access.

For full information on this, you can take a look at this link: How to activate or link your Roku® streaming device | Roku

Please keep us posted and we'll continue assisting you from there.

Best regards,

0 Kudos