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funbobby
Newbie

No Active Roku Subscriptions

My Roku account shows I have no active subscriptions, however HBOMAX states I am being billed through Roku Pay. How do I cancel HBOMax subscription when Roku doesn't list any active subscriptions?

Cheers, 

Rob

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funbobby
Newbie

Re: No Active Roku Subscriptions

Found the issue and resolved it! For some reason I have two email Roku logins. HBO Max subscription was active on the second email account.

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