Account, payments & subscriptions

[Neldajames]

That did not work I have been watching newsmax for a while now it says I don't have a subscription but roku says I do

[Neldajames]

When I go to my newsmax channel it says I do not have a subscription when I go to my roku account it says I do

[JWS9518]

@Neldajames 

To hopefully get it straight, follow the link provided by the moderator and then how I outlined where to specifically go to talk/chat with someone from Roku.  

[RokuRhea-V · Accepted solution]

Hey, there @Neldajames! 

Welcome to the Roku Community!

The issue with the Newsmax app showing the "There is no subscription to add" error has been resolved as of 2/20/25 at 1:15 pm PT.

We recommend logging out and then logging back in. If the issue continues, please reach out to the Newsmax app support team.

Let us know if you need anything else!

Thanks,
The Roku Community Team