Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Tiger85
Newbie
‎04-21-2021 02:43 PM

NOW TV box powered by Roku, cant pair with account

I have a NOW TV box powered by Roku, I have lose the remote for it so I use the Robyte app on my phone.

I want to add WoW presents plus to the box, to do this I need to link the device to my Roku account, I have had the box for a couple of years, when I go to the section on my account to pair the account to the phone it ask for a code,  do not know how to get the box to display a code as it has been set up for a couple of years already and I do not recall a code at the time, is there a way that I can do this? Or will I need to by another Roku box and start from scratch?

0 Kudos
Reply
2 REPLIES 2
atc98092
Community Streaming Expert
‎04-21-2021 05:47 PM

Re: NOW TV box powered by Roku, cant pair with account

You can't link a Now box to a Roku account. They are only designed to be used with the Now account, and nothing else. Can't change it. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
Reply
Tim1023
Reel Rookie
‎05-14-2021 07:29 AM

Re: NOW TV box powered by Roku, cant pair with account

Now if only Roku would offer the Ultimate in the UK...

0 Kudos
Reply