Account, payments & subscriptions

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My account has been hacked and I am trying to report it.

I am getting unauthorized subscriptions taken off my debit card on file.  I am trying to log into my Roku account, but my password and email are not working either so I can’t contact support to report it.  I am currently having to use someone’s else’s account to even post this.  What do I do ? 

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Community Streaming Expert

Re: My account has been hacked and I am trying to report it.

For account problems, go to and follow the steps listed. If you select Account issues, then other, you're presented with ways to chat, email or get telephone support. 


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Help others find this answer and click "Accept as Solution."
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