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Matt001
Newbie
‎12-20-2021 05:53 PM

My account has been hacked and I am trying to report it.

I am getting unauthorized subscriptions taken off my debit card on file.  I am trying to log into my Roku account, but my password and email are not working either so I can’t contact support to report it.  I am currently having to use someone’s else’s account to even post this.  What do I do ? 

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atc98092
Community Streaming Expert
‎12-20-2021 06:24 PM

Re: My account has been hacked and I am trying to report it.

For account problems, go to https://support.roku.com/contactus and follow the steps listed. If you select Account issues, then other, you're presented with ways to chat, email or get telephone support. 

Dan

Roku Community Streaming Expert

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