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Toxcia
Newbie
‎01-27-2023 05:49 PM

Multiple charges for BET channel

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Well I got subscriptions for bet they told me they would charge 1.00 and after 30 days they would charge me 9.99 if I dbt cancel it hasn't been 30 days and then they charge me 4.00 again 3 days later 

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RokuKariza-D
Retired Moderator
‎01-28-2023 07:22 AM

Re: Contact Customer Support

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Hello @Toxcia

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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RokuKariza-D
Retired Moderator
‎01-28-2023 07:22 AM

Re: Contact Customer Support

Jump to solution

Hello @Toxcia

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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