Account, payments & subscriptions

[Niqualew10]

Good Morning,

I am looking for a refund because I have multiple STARZ accounts and have
been billed for 2 accounts. One account in the amount of $9.99 the other
$4.99. I currently have Starz through Hulu and would like to keep that
subscription. I have been refunded $4.99 directly from Starz , however I was told I need to contact Starz/Roku for the $9.99 refund. 

I plan on keeping Starz through Hulu. 

Thank you. 

[RokuJechealR]

Hi @Niqualew10,

A warm welcome to the Roku Community!

Regarding this matter, it will be effective for you to contact our Account-Billing team directly, as they are the best ones who can further assist you.

You can visit our Account-Billing Support page and choose the "Account, payments & subscriptions" category. There should be an option to talk to one of our live representatives.

Please keep us posted, and we'll continue assisting you from there.

Regards,

Chel