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Herbievince01
Newbie
‎03-02-2023 10:03 AM

#Monthly payment increase

I have been paying $9.99 monthly for peacock. Suddenly I got charged $53.00 this month. What I'd this nonsense?

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2 REPLIES 2
RokuLianna
Retired Moderator
‎03-02-2023 10:07 AM

Re: #Monthly payment increase

Hi @Herbievince01

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

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HDMIGuy
Roku Guru
‎03-04-2023 09:24 AM

Re: #Monthly payment increase

@Herbievince01  Does someone else have access to your Peacock account.  It sounds like you were signed up for the annual plan.  Login to your Peacock account and go to account.  It should give your account information.

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