Account, payments & subscriptions

[Fama2275]

Where can I call to speak to someone about my missing order? It was delivered today but nowhere to be found. 

[atc98092]

You can't. There is no phone support at this time. 

[RokuDanny-R · Accepted solution]

@Fama2275 

Thanks for the inquiry.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

[C_I]

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@Fama2275 wrote:

Where can I call to speak to someone about my missing order? It was delivered today but nowhere to be found. 

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       If your order was delivered today, then, what's the big deal? Do you have another missing order? 

[Iona-D]

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@C_I wrote:

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@Fama2275 wrote:

Where can I call to speak to someone about my missing order? It was delivered today but nowhere to be found. 

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If your order was delivered today, then, what's the big deal? Do you have another missing order? 

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Since the package was claimed to be:

"........It was delivered today but nowhere to be found. ......"

Perhaps it was recorded as being delivered and the package cannot be located by the reciplicant?  Porch Pirates are everywhere especially now  so the package might have  disappeared with them?  Or a clueless neighbor has the package in their possession? 

Many potebtial  possibilities when it comes to deliveries.  I don't envy anyone in that predictament.  It is a real hassle to deal with some retailers that are very hard to reach directly.