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msjrwms
Newbie

Managing streaming subscriptions

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I stream through Roku but the services I have are not all managed through roku.  Is there not a way to have them all managed on the one roku account?

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RokuRhea-V
Community Moderator
Community Moderator

Re: Managing streaming subscriptions

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Hello @msjrwms

Thanks for joining the Roku Community!

I see that you would like to manage your account through Roku. You may cancel your subscriptions billed directly through the standalone apps and re-subscribe through your Roku account. Just a heads up, most apps on the Roku streaming platform are being managed by the channel providers themselves.
You can check our support article on managing your streaming subscription or reach out to one of our live Account and Billing experts for a thorough walkthrough. Here's the link.

Thanks,

The Roku Community Team

Rhea V.
Roku Community Moderator

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JWS9518
Streaming Star

Re: Managing streaming subscriptions

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I assume you mean you have several subscriptions from different channels/streaming apps.  Roku handles subscriptions that are paid through Roku.  Just an FYI, a lot of people complain about issues doing subscriptions that way.  I am not sure all streaming subscriptions are available to be paid through Roku though.  

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Re: Managing streaming subscriptions

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Want a block on my roku account 

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JWS9518
Streaming Star

Re: Managing streaming subscriptions

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@Lauriemorneault 

If you mean to prevent unauthorized/accidental purchases, you can set up a pin number.  Or remove your payment information in your account.

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RokuRhea-V
Community Moderator
Community Moderator

Re: Managing streaming subscriptions

Jump to solution

Hello @msjrwms

Thanks for joining the Roku Community!

I see that you would like to manage your account through Roku. You may cancel your subscriptions billed directly through the standalone apps and re-subscribe through your Roku account. Just a heads up, most apps on the Roku streaming platform are being managed by the channel providers themselves.
You can check our support article on managing your streaming subscription or reach out to one of our live Account and Billing experts for a thorough walkthrough. Here's the link.

Thanks,

The Roku Community Team

Rhea V.
Roku Community Moderator
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