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Brian16
Channel Surfer
‎05-05-2022 09:02 AM

Looking for response from support team

Hello I have been dealing  with RMA #(5535638), which was a replacement for my broken 4k Express.  I received a new remote but not a device.  I have since sent 2 emails responses in the return email trail, without any response. 

Is there someone that can look into this?

Thx,

Brian

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RokuMary-F
Community Moderator
Community Moderator
‎05-08-2022 02:35 PM

Re: Looking for response from support team

Hi @Brian16,

Thanks for posting in the Roku Community!

Our support team responded via email recently. Please check your email from our support team, they will be assisting you from there.

Please let us know if there's anything else we can help you with.


Best regards,
Mary

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