Hello I have been dealing with RMA #(5535638), which was a replacement for my broken 4k Express. I received a new remote but not a device. I have since sent 2 emails responses in the return email trail, without any response.
Is there someone that can look into this?
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Our support team responded via email recently. Please check your email from our support team, they will be assisting you from there.
Please let us know if there's anything else we can help you with.Best regards,Mary