Account, payments & subscriptions

[acameron]

I would like to chat or check on the status of an order for a sound bar I placed. 

[RokuMary-F]

HI @acameron,

Thanks for posting in the Roku Community!

For order-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
Hope this helps! Let us know if you have any other concerns.

Thanks,

Mary

[shannondavis205]

So I'm I and they're giving me the run around 

[RokuMary-F]

Hi @shannondavis205,

We appreciate you reaching out to the Roku community!

We'll have a member of our Support team reach out to you via email, they will continue assisting you from there and provide a resolution to this issue.

If you need any additional help and we’ll follow up to continue assisting you.


Best regards,
Mary

[shannondavis205]

Please call me