Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Keep getting charges for Warner Media Charge

I have been charged $15.96 for the past few months for Warner Media Global... Its not listed anywhere in my subscriptions or charges. Never signed up for this. Roku makes it so hard to talk to an actual person!

Anyone have any helpful info??

0 Kudos
Community Streaming Expert

Re: Keep getting charges for Warner Media Charge

Roku charges will have "Roku" in the description (and scammers like to put Roku in the description as well).  If it doesn't have Roku in the description and/or you don't have any subscriptions listed at then it isn't Roku that's charging you.  If you have multiple Roku devices ensure they're all linked to the same Roku account by checking the email address displayed on each device under Settings->System->About.  If you have multiple Roku accounts be sure to log into each account and check the subscriptions.

Do you have HBO Max?  That's known to show up as Warner Media.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.